THIS IS FOR RESTAURANT SERVERS:
WHY CAN’T MANAGERS/OWNERS EVER TAKE THE SIDE OF THE HARDWORKING MEN AND WOMEN WHO GIVE UP A LARGE PORTION OF THEIR LIFE FOR NOTHING????!!!! Get some common sense! I got a gift card out of this, but gave it to a homeless man who needed to eat!! Read how stupid they are!!!!
To: Whom it may concern,
RE: A horrible experience at your restaurant located at 1761 N Victory Pl, Burbank, CA 91504.
My name is Samuel Erick Morrison. I called your restaurant recently and was LIED to by whoever answered the phone. I had never been to an Outback Steakhouse and asked the young lady if your place was like a trip to Australia (which I can’t afford, but would like to see) and she said it was. IT WAS NOT! First, you are located in a big parking lot with a Best Buy, Michaels, Target, etc. NOT out in the bush surrounded by snakes, jellyfish and wild spiders. I know from two books and what my teacher (Mr. Dillingham,) told me about Australia that you guys got it wrong. Way wrong! Whoever chose the location, did a bad job.
Once I was inside, I went to the bar to have a cold beer before my parent arrived. I was sad by this point and just wanted my family to get there so I could open my presents. I hadn’t had two gulps when a few of the service staff started cackling behind me. I didn’t care that the lady on the phone tricked me into coming any more. I just wanted some peace and quiet. Well, the staff ruined that too! All I could hear was laughing and people talking about a big party they had the night before. Everyone got “so slammed on helium poppers” and “kush” they couldn’t walk. To be honest, that party stuff didn’t bother me cause it sounded like they had fun with each other. But, when they started talking about the parking situation and the idiots (people like me I’m guessing) who make coming to work difficult, it wasn’t nice. One of them suggested that if he had enough money he’d buy everyone a jetpack so they could fly in straight to the back of the restaurant and not have to fool with the parking lot…..and EVERYONE in it. Well here’s a little tidbit for you to chew on, Id like a JETPACK too! I don’t like traffic either and even if I’m in traffic I’d hate to think that other people (your staff) see me in my car and hate me….and then want to FLY away from me. JETPACKS cause air pollution, probably.
My parents arrived and they ended up taking me to Olive Garden instead. It wasn’t like Italy just so you know and the staff knew better than to say it was. I only wanted an Australian experience, weird meat and a brownie dessert, which I didn’t get, but that’s OK.
Please tell your staff not to lie and make plans to zip around in the sky within the ear shot of guests that might have otherwise had a good time.
Samuel Erick Morrison